Payments & Refunds

Payment Solution Provider

islaGO processes all online purchases and credit card transactions through Stripe Payment Solutions.

Stripe is a trusted third-party payment processor that securely handles all credit card information. Your credit card data is never stored, processed, or passed through our servers.

By using Stripe, islaGO ensures that all transactions and personal information are kept safe and compliant with the latest data security regulations.


We process refunds on a per-property basis when applicab;le. Full refund details are outlined in each rental agreement.

Should you need to cancel your reservation, please notify us as soon as possible by filling the contact us form. The refund amount will depend on when we receive your cancellation notice and by property refund rules.